Help & Support

Questions about an order or your PlatesToEat account

Contact us

Email [email protected] or call (866) 912-4923. If your question is about an order, include your order number.

Help with an order

Each order is prepared and sold by the restaurant you ordered from, so the restaurant can fix most problems fastest: a missing or wrong item, a late order, a change or a cancellation, or a refund. Contact the restaurant first.

If you can't reach the restaurant, it can't resolve the problem, or the problem is with the app, your account or a payment, contact us and we will help.

Signed in? Your orders and their live status are on the Orders page.

Your account and policies

Who runs PlatesToEat

PlatesToEat is operated by:

EASYPOINTPOS LLC
1220 N University Ave Ste 4
Lafayette, LA 70506